Effective Date: 19 July 2023
- Information We Collect:
1.1. Personal Information:
We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our website. This information may include but is not limited to your name, email address, postal address, phone number, payment details, and browsing behaviour.
1.2. Cookies and Tracking Technologies:
- How We Use Your Information:
2.1. Order Processing and Fulfillment:
We use your personal information to process and fulfil your orders, provide customer support, and communicate order-related updates.
2.2. Marketing and Promotions:
With your consent, we may use your email address to send you promotional materials, updates, and special offers related to Theta products and services. You can opt-out of these communications at any time.
2.3. Improving Services:
We analyse data to enhance and optimise our website, product offerings, and overall customer experience.
2.4. Legal Compliance:
We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- How We Share Your Information:
3.1. Third-Party Service Providers:
We may share your personal information with trusted third-party service providers to assist us in running our business. These service providers include but are not limited to payment processors, shipping partners, and email marketing platforms. They are only permitted to use your information to perform services for us and are obligated to keep your data confidential.
3.2. Business Transfers:
In the event of a merger, acquisition, or sale of Theta or its assets, customer information may be one of the transferred assets.
3.3. Legal Requirements:
We may disclose your information if required by law or if we believe such action is necessary to protect our rights, privacy, safety, or property, as well as that of our customers and the public.
- Data Security:
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Privacy Choices:
5.1. Account Information:
You can review and update your account information by logging into your Theta account.
5.2. Marketing Communications:
You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
- Children's Privacy:
Theta does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
- Contact Us:
Theta Online Store